SALES AGREEMENT

PRELIMINARY INFORMATION

ARTICLE 1 SELLER INFORMATION

ARTICLE 1.1 - SELLER

Title: EKIN ERGIN - REORAH

Address: Kasımpaşa, Camikebir mah, Bahriye Cd. No:19, 34440 Beyoğlu/Istanbul

Phone : +90 545 603 45 03

ARTICLE 1.2 - BUYER

A person who is a member of the reorah.com shopping site as a customer. Address and contact information of members must be taken.

ARTICLE 2 FEATURES OF THE PRODUCT SUBJECT TO SALE

The main features of the goods or services are available at reorah.com. You can review the basic features of the product during the campaign.

Prices listed and announced on the site are sales prices. Advertised prices and promotions are valid until they are updated and changed. Prices announced for a period of time which is valid until the end of the specified period.

Features of the product consists of the type, quantity, brand/model, color, pieces numbers, sales price, payment method, and information at the time the order is finalized.

NOTE the shipping fee, which is the shipping cost of the product, will be paid by the BUYER and is not refundable.

ARTICLE 3 GENERAL PROVISIONS

 

1) The BUYER declares on the reorah.com website that he/she has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract and has given the necessary confirmation in electronic environment.

BUYER; By confirming this Preliminary Information electronically, the SELLER confirms that it has obtained the address to be given to the BUYER by the SELLER before giving the conclusion of the buying contracts, which involve the basic features of the ordered products, the price of the products including taxes, payment and delivery information which prepared accurately and completely.

2) The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated, within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each order which does not exceed the legal 30-day period.

3) The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

4) The SELLER is responsible for the delivery of the contracted product in a good, complete, and in accordance with the qualifications specified in the order and with warranty documents and user manuals.

5) The SELLER may send a different product with equal quality and price, for sure with informing the BUYER and by obtaining her/his explicit approval, before the contractual performance obligation expires.

6) If the SELLER fails to fulfill its contractual obligations in the situation that the fulfillment of the product or service subject to the order becomes impossible, the seller notifies the consumer of this situation before the contractual performance obligation expires and returns the total price to the BUYER within 10 days.

7) This Preliminary Information Form must be confirmed electronically for the deliver of the order. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER does not have obligation to deliver the product.

8) After the delivery of the product, if the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, not due to the BUYER's fault. The BUYER who delivered the order within 3 days must returned the order to the SELLER. The shipping costs must payed by the BUYER.

9) If the SELLER cannot deliver the product in due time subject to the contract because of force majeure or extraordinary circumstances such as weather conditions that preventing transportation, or interruption of transportation. The SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is solved. In case the BUYER cancels the order, the amount paid in cash is also refund to him/her in cash and within 10 days. On the other hand the payments made by the BUYER by credit card, the paid amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER.

Since refund of this amount to the BUYER's bank account is return. The BUYER may not be able to intervene in any way for the possible delays after the return to the bank accout because it is entirely related to the bank transaction process that may take an average of 2 to 3 weeks for the amount returned to the credit card.

 

ARTICLE 4 RIGHT OF WITHDRAWAL

 In distance contracts for sale of goods, BUYER can use his/her right to withdraw order (excluding customizable design and ear jewelries) from the contract by rejecting the order without taking any legal or criminal responsibility and without giving any reason within 14 (fourteen) days from the date of delivery of the product to his/her adress or to the person/organization at the address indicated.

In distance contracts related to service provision, this period starts on the date of signing of the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.

In order to have the right of withdrawal, a written notification must be given to the SELLER by registered mail, fax or e-mail within 14 days and the product must not have been used in accordance with the provisions of Article 5. If this right is exercised,

a)The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns which invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)

 b) Return form,

 c) The products to be returned must be delivered in a complete and undamaged way, which is together with the box, cards, packaging and standard accessories, if any of them is with product.

 d)The SELLER is obliged to refund the total price and the documents that put the seller under debt to the BUYER within 10 days from the receipt of the withdrawal notification and to return the goods within 20 days.

 e)If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses due to the BUYER's fault.

 f) In case of falling below the campaign limit time amount of exercise the right of withdrawal set by the SELLER, the discount amount used within the scope of the campaign is cancelled.

 g)The shipping cost paid when returning the returned product due to the right of withdrawal to the seller will be borne by the BUYER (customer) for domestic and international orders.

 h)The SELLER does not refund the shipping fee collected from the BUYER while selling the product.

 i)After processing time. When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically charge once the package arrives in the destination country. The buyer is responsible for paying customs duties and fees on receipt of the package.

 

ARTICLE 5 PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL

It is not possible to return accessory products, ear products (earrings, ear cuffs, piercings) and other products due to the health and hygiene conditions. Also, It is not possible to return orders that have been opened by the BUYER in accordance with the wants of the BUYER or clearly in line with his personal needs.

 

In the implementation of the right of withdrawal it should be in align with Preliminary Information, Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchases the goods or services and where the residence is located, and up to the value announced by the Ministry of Industry and Trade.

 

The SELLER submits its applications regarding complaints and objections to the T.C. Within the monetary limits determined by the Ministry of Industry and Trade in December every year, the consumer can bring the problems to the arbitral tribunal or the consumer court in the place where he/she purchases the goods or services or where he/she resides. Information on the monetary limit is below:

Effective as of 1/1/2012

a)The lower monetary limit for the consumer problems in the 5th and 6th paragraphs of the amended Article 22 of the Law No. 4077 on the Protection of the Consumer will be evidence in the upper or consumer courts that the decisions of the arbitration committees will be binding, is 1,161.67 TL,

 b) In the third paragraph of Article 5 of the Regulation on Arbitration Committees for Consumer Problems published in the Official Newspaper dated 1/8/2003 and numbered 25186, the lower monetary limit for the provincial arbitration committees operating in the provinces with metropolitan status to be responsible and authorized to deal with disputes is 3.032, It is 65 TL.

 

This Preliminary Information is made for commercial purposes.